Notice Board
UPDATED 1 November: OPEN but subject to change, please keep an eye on here and the social medias for updates.
We are receiving a high volume of messages regarding the latest Lockdown News, I would like to Thank you all for getting in contact! But please just bear with me whilst I await clarification from governing bodies on where we go from the latest press conference.... as always my main priority is to help keep you all safe!
So I will be following government advice.
Stay safe and much love to you all
Zoe X
(Owner of The Dog Grooming Boutique)
How does the COVID - 19 Affect us?
The Dog Grooming Boutique wants to reassure you all that we are working hard following all Public Health guidelines and advice to ensure the spread of the Coronavirus (COVID-19) is kept to its minimal within The Dog Grooming Boutique environment.
Please can we all work together to ensure we not only protect ourselves but also consider our high risk and vulnerable clients that are amongst our little dog grooming community.
If you have any of the following symptoms please do NOT bring your dog to the salon.
• High temperature
• cold or flu like symptoms
• A new continuous cough
Instead of attending your appointment please contact us to reschedule it.
When possible please keep the handling of cash to a minimum by either paying by card or using our new contact free Invoicing, we will get your email when you drop your dog off and we will email you an Invoice prior to the collection of your dog and you will be able to pay online all you have to do is press the PAY NOW button on the invoice and it will take you to a secure page on SumUp where you will be able to pay your invoice.
Hygiene has always been our utmost priority but at these current times cleaning of the reception will be done between client appointment times.
Appointment times have always been staggered 15 minutes apart to give me time to sterilise and clean between dogs..... now us Humans are just as important so if you arrive before your appointment time please be patient and if the door is not open bare with me whilst I prepare the environment and of course wash my hands whilst singing the happy birthday song!
Please arrive promptly at the agreed time to pick your dog up this giving me time to sterilise before my next client.
If you are a high risk client by having an underlying health condition, pregnant or in the ‘age’ category please message me and we can create a plan of action to ensure your dog keeps to their grooming schedule.
Finally!!!
I would like to personally add that I am here for you all if you need to talk, share your concerns or worries, please please contact me, don’t be alone, we are all in this together and in these uncertain times we need each other.
With Much love to you all
Zoe
(Owner of The Dog Grooming Boutique)
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Is The Dog Grooming Boutique Open for Business?We are NOW open, please contact me to book your furry friends in.
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Can I reschedule my appointment if I have COVID symptoms?Yes! Not a problem we would rather you reschedule if you're feeling under the weather just to be on the safe side. If you have any of the following symptoms please do NOT bring your dog to the salon. • High temperature • cold or flu like symptoms • A new continuous cough Instead of attending your appointment please contact us to reschedule it. Please get into contact via the following options; Click Here to Reschedule your Appointment or please message us via Text, Email or Facebook.
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How are you as a buissness keeping the risk as low as possible?Hygiene has always been my utmost priority but at these current times cleaning of the reception will be done between client appointment times. Appointment times have always been staggered 15 minutes apart to give me time to sterilise and clean between dogs. Now my Humans are just as important so if you arrive before your appointment time please be patient and if the door is not open bare with me whilst I prepare the environment and of course wash my hands too.
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How can we pay if we don't want to handle Cash?Snap! We don't ideally want to handle cash either, at this moment in time we would ideally rather keep the handling of cash to a minimum. We can take payment via; Card Bank Trasfer Paypal We do also now have a NEW method of payment, we can now invoice our customers online so you can pay on your mobile phone. How does it work? On the invoice it will have a “PAY INVOICE” button where you can follow the link to make a SECURE payment with SUMUP. If you don’t have a smart phone or the facility to pay online please notify us. My Bank Transfer or Paypal details will be available on request.